FAQs

How long will it take for my order to arrive?
Lamps take approximately two weeks to arrive.  Fuel cartridges in two to three days depending on location and date and time product is ordered.

Do you ship to P.O. boxes?
We must ship our products to a physical location.

How can I obtain free shipping?
Bulk Orders-6 cases or more ship free. Customers on a delivery route also do not pay for shipping.

How can I get on a delivery route?
Customers in MA, southern ME and southern NH that enjoy the convenience of an automatic delivery may contact us about having products delivered.

Does your delivery include stocking our shelves and managing your product so we don't unexpectedly run out?
Yes, our commitment to our customers includes managing their inventory with scheduled deliveries to ensure product is always in stock.

What do I do if I can’t find what I am looking for?
Please contact us, we will do our best to locate any hard-to-find item.

Do you offer an onsite display of products to help clients choose which products are best for their needs?
Yes, and we also inform our customers of upcoming trends in the atmospheric lighting industry.